PRACTICE OF HUMAN RESOURCE MANAGEMENT IN A TECHNOLOGY DRIVEN ORGANIZATION IN NIGERIA

Abstract

Human Resource Management practice is very challenging in most organization especially organization that is not ICT driven. It is suggested that Human Resource Management has help to solidify, regulate and make more transparent the practice of human resource management; reducing subjectivity and increasing objectivity in matters that affect the employees working to achieve organizational objectives. Practice such as performance appraisal, recruitment, selection, manpower planning, training and training evaluation are more planned and better practice if well supported by technology. The descriptive research design was adopted for this study using Amo Byng Nigeria Limited, Oyo State Nigeria. One hundred staff was drawn from different department using simple random sampling techniques, questionnaire administered and eighty-five returned. These are regarded as the internal customer of the human resource department, who are affected in one way or the other by the practice of human resource management in the organization. The data were analyzed with descriptive and inferential statistics using the Statistical Package for Social sciences (SPSS) which employed simple percentages, the regression analysis and the F-ratio. The findings revealed that organizations who embrace technology at driving core human resource values and practice ensures job satisfaction and lower attrition. Secondly, practice of human resource management driven by technology is less stressful, very logical and objective, therefore undue contestation, contention and industrial unrest is reduced strengthening healthy relationship between the employee and the employer. Following this, the study recommends that to make human resource management the driver of organization culture, values and policies, management must be willing to spend on information technology. Human resource managers must also embrace necessary changes that ensue by deploying ICT gadgets into the management of humans.