IMPACT OF ICT ON THE TURNOVER OF PRIVATE TRANSPORT COMPANIES IN OSUN STATE, NIGERIA.

Abstract

This study examined the influence ICT usage among selected private transport companies in Osun State. It also looked at the effects of ICT on profitability of these companies.Data analyzed were elicitedwith aid of  questionnaireadministered on surveyed private transport operators. A total 60 privatetransport operators were purposively selected in 3 major towns:Osogbo, Ilesa and Ile-Ife. The study utilized both descriptive and analytical techniques of tabular presentation, graphical illustrations and the parameters of the turnover function by Ordinary Least Squares (OLS) method of regression.The study found that the pattern of ICT possession is on the increase, while mobile phones is the most used and preferred ICT tool for transport business applications among sampled transport operators. Mobile phones are used more often for keeping in contact with drivers and/or commuters and clients compared to any other form of communication. Furthermore, results indicated that a unit change in ICT possession and utilization indices respectively increases profitability performance of the selected private transport operators by 1.36 and 2.24 units.By creating a vibrant and competitive ICT sector, transport operators are enabled to become more competitive and sustainable.The study concluded that ICT is significant tool that improved the sampled transporters’ operation and business turnover.